By using the Maalami platform application, you trust the Maalami platform with your personal information. We are committed to maintaining your trust. This commitment begins with helping you understand the privacy practices of the Platform.
This notice explains what personal data we collect, how we use and share it, and the choices you have about that data. We encourage you to read this notice.
This notice applies to users of the platform's services anywhere in the world, and this includes users of applications, websites, features, and other services of the platform.
This notice explains how the Platform and its affiliates collect and use personal data. This notice applies to all users of the apps, websites, features and other services of the Maalami platform anywhere in the world, unless a separate privacy notice applies. This notice applies specifically to:
Male and female students and beneficiaries: Persons requesting or receiving remote tutoring, including persons for whom someone else requests remote tutoring.
Maalami platform team: Individuals who work within the Maalami platform team.
This notice also governs the collection of other personal data by the Moalami platform in connection with the services it provides. For example, we may collect contact information for people who use customer-owned accounts on the Maalami platform service; or the personal data of those who initiate and do not complete applications to become partner teachers; or other personal data.
All persons to whom this notice is addressed are referred to as “Users”.
Additionally, please note the following:
For Guest Users: Personal data of persons requesting or receiving remote tutoring via partner websites or applications, or requested by other account holders (collectively, “Guest Users”) is used solely for the provision of such lessons by a third party, and for the purposes of Safety, security, customer support, research and development, enabling communication between users and in connection with procedures and legal requirements, each as described in the section “How we use personal data” below. Guest User personal data may be shared with third parties in the course of these purposes. This data may be associated with the owner of this account and provide access to it. This specifically includes "guest users" who receive remote tutoring requested by the owners of accounts registered with the Maalami platform, or who receive remote tutoring requested by a friend, family member or others. To submit questions, comments, or complaints regarding Guest User data, or to submit requests regarding such data, please visit our Contact Us page.
Our practices are governed by the laws applicable in the places where we provide our services. Which means we participate in the practices
described in this notice in a particular country or region only if permitted by applicable laws in those jurisdictions. Please contact us through the Contact Us page or through the addresses provided on the Platform website if you have questions about our practices in a particular country or region.
My teacher platform is the party that controls the personal data that is collected in connection with the use of the platform services.
Personal data is managed, collected and analyzed worldwide by the Muallem platform. We may also transfer this data to countries other than the country in which our Users live or use the Platform services. The purpose is to carry out our agreements with users, such as the applicable Terms of Use, or based on users' prior consent, suitability decisions for relevant countries, or other transfer mechanisms that may be available under applicable law
You can submit inquiries, comments, and complaints about our data collection and use practices through the Contact Us page.
The Teachers platform collects personal data:
that users provide to the Maalami platform, such as information that is entered during account creation
generated while using our services, such as app usage data, device data
From other sources, such as other users or account holders, business partners, resellers, educational and financial solution providers, and government agencies
The following Personal Data is collected by or on behalf of the Teachers Platform:
Data provided by users. These include:
User profile: We collect data when users create or update accounts on the My Teacher platform. This may include your user name, email, phone number, login name and password, address, profile photo, payment or banking information (including relevant payment verification information), and other government-issued identification documents (which may Indicate document numbers, date of birth, gender, and personal photo). This also includes information related to the academic certificate, biographies and personal photographs of male and female teacher partners, emergency contact information, user settings, and evidence of appropriate health or fitness to provide services using the Maalami platform.
This also includes gender and/or occupation (as applicable for some services on the Platform).
We may use the images that Users provide to verify their identities, through facial recognition technologies
Demographic data: We may collect demographic data about our users in general, and through surveys provided to them. In some countries we may also receive demographic information about our customers from third parties.
Demographic data: We may collect demographic data about our users in general, and through surveys provided to them. In some countries we may also receive demographic information about our customers from third parties.
User Content: We collect data that users send when they contact the customer support service of the Maalami platform, provide positive ratings or comments to other users, or contact the Maalami platform in any other way. This may include comments, photographs or other recordings collected by Users, including audio or video recordings submitted by Users in the course of customer support. This also includes metadata regarding the method used to communicate with the Maalami platform.
Lesson information: We collect lesson information, including dates and times for upcoming lessons
2. Data generated while using our Services. These include:
Address data (teaching partner or teacher): We collect location data for partners to meet legal requirements..
Location data (users). We collect users' precise or approximate location data to enable and enhance the use of our Apps, including to improve pick-up processes, and to prevent and detect fraud.
The platform uses personal data for teachers to provide remote tutoring services and other services and products in an appropriate and guaranteed manner. We also use this data:
To enhance the safety of users and the security of our services
To provide customer support
To conduct research and development operations
To provide means of communication between users
To send marketing and non-marketing communications to users
With regard to legal procedures
The Platform does not sell users' personal data or share it with third parties for direct marketing, except with the consent of users.
We use the personal data we collect to:
1. Providing our services. The Data Teachers Platform is used to provide, personalize, maintain and improve our Services. This includes the use of data:
To create/update accounts
To create/update accounts to enable the provision of remote tutoring services, features including data sharing (ratings, positive feedback, etc.)
To carry out payment operations
To track the stages of providing lessons or explanations and providing services
To customize user accounts. We may, for example, make personalized proposals for packages or certain services based on their previous orders.
To facilitate solutions for providing private lessons, bills, or others.
To perform operations necessary to maintain our Services, including troubleshooting software and operational problems, performing data analysis, testing and research, and monitoring and analyzing usage and effectiveness rates.
The Platform for Educators of the aforementioned activities, including the collection and use of location data for the purposes of these activities, is carried out on the basis that it is necessary to fulfill our obligations to users under the Terms of Use or other agreements with users.
2. Safety and security. We use personal data to help keep our Services and users safe and secure. These include:
Verify users' identity and eligibility to provide remote tutoring services, to help prevent dangerous teacher partners or students from using our Services.
In some regions, this includes the real-time identity verification feature in the My Teacher platform, to prevent identity borrowing or to verify users' identities.
Using data from the devices of partner teachers, teachers, and students to detect unsafe platform usage behaviors, with the aim of informing them of safe usage practices. We also use data from partners' devices to check what kind of means they use in using the Platform.
Use device data, location, user profile, usage, and other data to prevent, detect, and combat fraudulent activities. This includes identifying accounts or uses
My Teacher and its partners use cookies and other identification technologies on apps, websites, email addresses, and online advertisements for the purposes described in this notice.
Cookies are small text files that are stored on browsers or devices by websites, applications, online media, and advertisements. Our platform uses cookies and similar technologies for purposes such as:
User authentication
Remember user preferences and settings
Determine the popularity of the content
View advertising campaigns and measure their effectiveness.
Analyze site usage and trends, and generally understand the behaviors and interests of people who interact with our online services
We may also allow others to provide analytics services, measure audience size, display advertisements on our behalf across the Internet, and track and report on the performance of those advertisements. These entities may also use cookies, web beacons, SDK tools, and other technologies to identify the devices that visitors to our sites use, as well as when they visit other sites and online services.
Some of the services and features of the My Teacher platform require the sharing of personal data with other users or at the request of the user. We may also share this data with our subsidiaries, subsidiaries and partners, for legal reasons or in connection with claims or disputes.
My Teacher platform may share personal data:
1. With other users
This includes sharing the following:
The name of male and female students and users, their evaluation, educational level, packages, and more.
For male and female teacher partners, we may share data with male and female students, including a user's name and photo, university degree, experience and resume, average rating given by users, number of lessons taken, and contact information (if permitted by laws). applicable).
2. With the general public
Inquiries or comments made by users through public forums (Maalami platform blogs and Maalami social media pages) may be made public, including any personal data contained in inquiries or comments made by users
3. With the owner of the Muallem platform account
If a user requests remote tutoring using an account owned by a third party, we may share request information, including location data, with the owner of that account.
4. With the subsidiaries of the platform of my teachers and its subsidiaries
We share personal data with subsidiaries and affiliates to help us provide our services or conduct data collection and use on our behalf. For example, Moalami may collect and store this data in the United States on behalf of its international subsidiaries and subsidiaries.
5. With educator platform service providers and business partners
The Tutors platform provides personal data to suppliers, consultants, marketing partners, research firms, and other service providers or business partners. This includes:
Entities facilitating and implementing payment operations
Cloud storage service providers
Social media companies, including Facebook and TikTok, in connection with Moalami platform’s use of their Tools (marketing partners and providers of marketing platforms, including social media advertising services, ad networks, third-party data providers, providers of
My Teacher platform retains user data for as long as necessary for the above-mentioned purposes.
Users may request deletion of their accounts at any time. My Teacher platform may retain user data after requesting deletion due to legal or regulatory requirements or for the reasons mentioned in this policy.
Users may request deletion of their accounts at any time. My Teacher platform may retain user data after requesting deletion due to legal or regulatory requirements or for the reasons mentioned in this policy.
Users may request deletion of their account at any time through the Contact Us form.
Following an account deletion request, the User Account and Data will be deleted by the Tutors Platform, unless it must be retained due to legal or regulatory requirements, for safety and security and fraud prevention purposes, or due to a user account issue such as an outstanding balance, outstanding claim, or unresolved dispute. In order to comply with legal and regulatory requirements related to male and female teacher partners, in general, my teachers platform retains their accounts and data for a period of no less than 7 years after requesting deletion. For passengers and recipients of delivery requests, their data will generally be deleted within 90 days of a request for deletion, except in cases where data retention is necessary for the above reasons.
My Teacher allows users to use and/or control the data it collects, including through:
Privacy settings
Device Permissions
Ratings pages in the app
Marketing options
The Maalemy platform allows users to request the use or copy of data, or to change, update or delete their accounts, or the Maalemmy platform restricts the analysis and use of users' personal data.
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