TERMS AND CONDITIONS

1. The contractual relationship

These terms of use govern the access or use of individuals to the applications, websites, content, products and services provided by the Maalami platform, which is affiliated with the SELECT ESTABLISHMENT FOR INFORMATION TECHNOLOGY established in Riyadh, Saudi Arabia and registered with the Ministry of Commerce with commercial registration number: 1010802873

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES.

Your access to and use of the Services constitutes your agreement to be bound by these Terms, which establishes a contractual relationship between you and the platform. If you do not agree to these Terms, you may not access or use the Services. These Terms specifically supersede any prior agreements or arrangements with you. Subject to compliance with applicable law, My Teacher platform may immediately terminate these Terms or any of the Services relating to you, or generally stop offering or deny access to the Services or any part thereof at any time and for any reason.

Some supplemental terms may apply to certain services, such as policies for a particular event, activity or promotion, and these supplemental terms will be disclosed to you in connection with the services provided. Supplemental Terms are in addition to and form part of the Terms for the purposes of the Services. Supplemental Terms shall prevail over these Terms in the event of a conflict with respect to the Services provided.

My Teachers platform may amend the terms related to the services from time to time. Amendments will be effective upon Posting these updated terms on this site or posting revised policies or supplemental terms related to the service provided. Your continued access to or use of the Services after such posting constitutes your agreement to be bound by the Terms as amended.

We collect and use personal data in connection with the services as set forth in the Privacy Policy of the Maalami platform, which can be viewed from the Privacy Policy link. of information (including your contact information) to claims-resolution companies in the event of a complaint, dispute or disagreement which may involve an incident between you and a third-party service provider where such information or data is necessary to resolve the complaint, dispute or dispute.

2. Services

The Services constitute a technology platform that enables users of the mobile applications or websites of the My Teacher platform available as part of the Services (each an “Application”) to arrange and schedule remote tutoring services and/or logistics services with independent third party providers of such services, including This includes independent third-party providers of distance tutoring services and independent third-party logistics service providers under agreement with the Platform or some of its subsidiaries (“External Service Providers”). The Services are provided for your personal, non-commercial use only unless our Platform agrees otherwise in a separate written agreement with you.

license. Subject to your compliance with these Terms, Maalami grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to: (i) access and use the Applications on your personal device solely in connection with your use of the Services; and (ii) access and use any content, information and related materials that may be made available through the Services, in all such cases for personal, non-commercial use only. The Platform and its licensors reserve any rights not expressly granted in these Terms.

restrictions. You may not: (i) remove any copyright, trademark or other proprietary notices from any part of the Services; or (ii) reproduce, modify, prepare derivative works from, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, broadcast, circulate, publish, or otherwise exploit the Services except as permitted by the platform explicitly (iii) tamper with, reverse engineer or disassemble it except as permitted by applicable laws; (iv) link to, mirror, or frame any part of the Services; (v) create or cause the creation of any programs or scripts for the purpose of scraping, indexing, deleting or otherwise exploiting any part of the Services, or improperly overburdening or impairing the operation and/or functionality of any aspect of the Services; or (vi) attempt to gain unauthorized access to or damage any aspect of the Services or any related systems and networks.

The provision of services.

You acknowledge that parts of the Services may be made available under the various brands of the My Teacher platform or ordering options related to remote tutoring services or logistics services, including without limitation the types of remote tutoring services referred to at the present time as the “My Teacher Platform” and also acknowledge that Services may be provided under these trademarks or ordering options by or in connection with the following: (1) certain subsidiaries and affiliates of the platform; or (ii) independent third-party service providers, including teachers for certain companies that specialize in providing educational services under similar permits, authorizations, or licenses.

Third Party Services and Content.

The Services may be provided or accessed in connection with third party services and content (including advertising) that are not under the control of the Platform. You acknowledge that different terms of use and privacy policies may apply to your use of Third Party Services and Content. Maalami platform does not endorse the services and content of third parties and is not in any way responsible for any of the products or services of third party providers. In addition, Apple Inc., Google Inc., Microsoft Corporation, BlackBerry Limited and/or their respective international affiliates and subsidiaries are third party beneficiaries of this Contract if you access the Services using applications specifically designed for Apple iOS, Android or Microsoft Windows mobile devices. or Blackberry, respectively. These third party beneficiaries are not parties to this Contract and are not responsible for providing or supporting the Services in any way.

Property.

The Services and all rights related thereto remain the property of the Platform or its licensors. Neither these Terms nor your use of the Services grant you any rights: (i) in or in connection with the Services other than the limited license granted above; or (2) to use or refer in any way to the company names, logos, product and service names, trademarks, or service marks of the Platform or those of its licensors.

Updated Content

A pledge and acknowledgment to the teacher to commit to keeping the content up-to-date and not violating national laws and policies

3. Your use of the Services

users accounts.

In order to use most aspects of the Services, you must register for and maintain an active personal User Services account (“Account”). You must be at least 18 years of age or the age of majority in your jurisdiction (if different than 18) to obtain an account. Account registration requires providing certain personal information to the Maalami platform, such as your name, address, and mobile phone number, in addition to at least one valid payment method (either a credit card or an accepted payment partner). You agree to keep accurate, complete, and up-to-date information in your account. Your failure to maintain accurate, complete, and up-to-date information on your account, including designation of an invalid or expired payment method, may result in your inability to access or use the Services, or our termination of these Terms with you. You are responsible for all activities that occur under your account, and you agree to keep your account username and password secure and confidential at all times. You may not have more than one account unless the Muallimati platform allows you to do otherwise in writing.

User requirements and behaviour.

You may not delegate the use of your account to third parties, nor may you assign or otherwise transfer ownership of your account to any other person or entity. You agree to comply with all applicable laws when using the Services and may only use them for lawful purposes (for example, not to speak out on political, extremist or religious matters). You may not, in your use of the Services, cause harm, inconvenience, inconvenience, or property damage, whether to third-party service providers or to any third parties. In some cases, you may be required to provide identification to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide identification.

Text messages

By creating an account, you agree that the Services may send you certain informational text messages as part of the normal business course of your use of the Services. You have the right to refuse to receive text messages from the My Teacher platform at any time by sending a request to the administration through the official channels and receiving confirmation of receipt of the request, and you acknowledge that refusing to receive text messages may affect your use of the services.

Promotional codes.

Ma3alimy may, at its sole discretion, create promotional codes that may be redeemed and credited to the Account or other features or benefits in connection with the Services and/or services of third-party service providers, subject to any additional terms set by Ma3alimy on the basis of each promotional code (“Promotional Codes”). . You agree that promotional codes: (i) it must be used for the intended audience and purpose and in a lawful manner; and (ii) may not be copied, sold, transferred in any way, or made available to the public (whether posted on a public form or otherwise), unless expressly permitted by the Platform; and (iii) may be disabled by the Platform at any time for any reason without incurring any legal liability; and (4) in the event that the marketer markets the coupon promotional code via social media platforms, the Maalami platform is not responsible for the content and it must comply with the regulations in force in the Kingdom of Saudi Arabia; and (5) the Maalami platform will suspend the accounts of marketers in the event that their promotional code is not used within a period of 90 days; and (6) My Teacher platform will transfer the financial dues to the marketers on their bank accounts on a monthly basis, and the minimum amount that can be transferred to the marketer is only 200 Saudi riyals; and (vii) promotional codes can only be used in accordance with the special conditions established by the Maalami platform for each promotional code; and (8) can It expires before you use it. The Maalami platform reserves the right to withdraw or deduct the added credits, features or other benefits that were obtained through the use of promotional codes by you or any other user in the event that the Maalami platform determines or believes that the use or redemption of promotional codes was a mistake or fraud is illegal or otherwise violates the terms of the applicable promotional codes or these Terms.

User Provided Content.

Maalami platform has the right, at its sole discretion, to allow you from time to time to submit, upload, publish or otherwise provide text, audio and/or visual content and information to Maalami platform through the services, including comments and feedback related to the services, and create requests support, and provide input for contests and promotions (“User Content”). Any User Generated Content provided by you remains your property.

You represent and warrant that: (i) you are either the exclusive and sole owner of all User Content or you have all rights, licenses, consents, and releases necessary to grant a license to the Platform to use the User Content as set forth above; and (ii) neither the User Content nor your submission, uploading, posting, or otherwise making available of such Content, nor the use of the User Content by the Platform will infringe, misappropriate, or violate any of the intellectual property rights, proprietary rights, copyrights, or privacy rights of a third party; or lead to a breach of any applicable laws or regulations.

You agree not to submit any User Content that is defamatory, defamatory, hateful, violent, obscene, pornographic, illegal or otherwise offensive, as determined by the Platform in its sole discretion, whether such material is protected by law or not. Our platform may review, monitor or remove User Content at its sole discretion at any time and for any reason without notice to you, but is not obligated to do so.

Network and hardware access.

You are responsible for obtaining the necessary network access data to use the Services. Your mobile network's messaging and data rates and charges may apply to you if you access or use the Services from a wireless device and you are responsible for those rates and charges. You are responsible for maintaining and maintaining appropriate equipment or devices that are necessary to access and use the Services and Applications and any updates thereto. My Teacher platform does not guarantee that the Services, or any part thereof, will work on any particular equipment or devices. In addition, the Services may suffer from malfunctions and delays that are inherent in the use of the Internet and electronic communications.

4. Payment

YOU UNDERSTAND THAT USE OF THE SERVICES MAY RESULT IN CHARGE TO YOU FOR SERVICES OR GOODS YOU OBTAIN FROM A THIRD-PARTY SERVICE PROVIDER ("FEES"). After you have received the Services or Goods obtained through your use of the Service, you expressly agree under these Terms and Conditions that the Platform or its collection agent contracted for this purpose will facilitate the payment of the applicable fees on behalf of the Third Party Provider in its capacity as the Third Party Provider's limited payment collection agent. Such payment of the Fee is as effective as if the payment was made directly by you to the Third Party Provider. Fees will include applicable taxes as provided by law. Without prejudice to applicable laws and regulations, all fees paid by you are final and non-refundable, unless otherwise specified by the platform. You reserve the right to request reduced fees from a Third Party Provider for the services and goods you have received from them at the time you receive those services and goods.

All fees are due with immediate effect, and the payment process is facilitated through the Maalami platform using your preferred payment method specified in your account, after which the Maalami platform or its contracted collection agent for this purpose will send you a receipt via e-mail. If the primary payment method you designate in your account is expired, invalid, or cannot be paid through, you agree that the platform or its contracted collection agent for this purpose, in its capacity as the Third Party Provider's limited payment collection agent, may use the secondary payment method in your account, if any.

As agreed between you and the platform, and without prejudice to applicable laws and regulations, the platform reserves the right to create, cancel and/or revise fees for any or all of the services or goods obtained through the use of the services at any time in accordance with To appreciate my absolute mentor platform. Further, you acknowledge and accept that applicable fees in certain geographic areas may be significantly increased during times of high demand. The Platform will use reasonable efforts to notify you of Charges that may apply to you provided that you will be liable for Charges incurred under your Account regardless of your knowledge of them or the amounts thereof. My teacher platform may from time to time provide some users with promotional offers and discounts that may result in varying amounts being paid to obtain the same services or goods or to obtain similar services and goods during the use of the services and you agree on your part that these promotional offers and discounts - unless You are also provided with a connection to your use of the Services or the fees charged to you. You may choose to cancel your order for services or goods from a Third Party Provider at any time prior to the arrival of the Third Party Provider in which case you may be required to pay a cancellation fee.

This payment structure is intended to fully compensate the third party service provider for the services and goods provided. Except with respect to remote tutoring services requested through the Application, My Teacher does not allocate any portion of your payment as a tip or tip to the third-party service provider. Any statement made by Maalami (on its website or in the application or marketing materials of Maalami) that tips are “voluntary”, “unconditional” and/or “included” in payments you make for services or goods provided are not intended to Indicating that the Maalami platform provides any additional amounts to the external service provider other than the amounts indicated above. You understand and agree that while you are free to make additional payments as a tip to any Third Party Provider who provides services and goods to you through the Service, you are under no obligation to do so. Gratuities are paid voluntarily.

6. Disclaimers; limitation of liability; compensation.

Evacuation responsibilaty.

The Services are provided on an "as is" and "as available" basis. My Teacher platform disclaims all representations and pledges, express, implied, or statutory, which are not expressly stated in these terms, including implied representations of merchantability, fitness for a particular purpose, and non-infringement. In addition, the platform does not make any representations, warranties or guarantees regarding the reliability, timeliness, quality, suitability or availability of services or any of them or the goods required during the use of these services or regarding the non-interruption or error-free services. The Platform does not warrant the quality, suitability, safety or capability of external service providers. YOU AGREE THAT THE ENTIRE RISK ARISING FROM YOUR USE OF THE SERVICES OR ANY SERVICES OR GOODS ORDERED IN CONNECTION WITH SUCH USE REMAINS SOLELY WITH YOU TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

Limitation of liability.

Our platform will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including loss of profits, loss of data, personal injury, or property damage associated with or arising in any way from the use of the services, even if our platform has been advised of the possibility of such damages. . Maalami platform shall not be liable for any damages, liabilities or losses arising from: (i) your use of or reliance on the Services or your inability to access or use the Services; OR (ii) ANY BUSINESS TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD-PARTY SERVICE PROVIDER, EVEN IF OUR ACCOUNT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Maalami platform will not be responsible for delays or breaches of performance arising from reasons outside the reasonable control of Maalami platform. YOU ACKNOWLEDGE THAT THIRD-PARTY TRANSPORTATION SERVICE PROVIDERS PROVIDING THE SERVICES REQUIRED THROUGH SOME ORDER MAY NOT BE PROFESSIONALLY LICENSED OR AUTHORIZED.

You may use the services of the “My Teacher” platform to request and schedule remote tutoring services or the provision of goods or logistics services by external service providers, except that you agree that the “My Teacher” platform shall not bear any responsibility or liability to you regarding any of the education services or the provision of goods or logistics provided to you by Third party service providers except as expressly set forth in these Terms.

THE LIMITATIONS OF LIABILITY AND DISCLAIMER OF LIABILITY IN SECTION 5 DO NOT BE CONSIDERED TO LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CUSTOMER WHICH CANNOT BE EXCLUDED UNDER APPLICABLE LAW.

compensation.

You agree to indemnify and hold harmless Tutors and its officers, directors, employees and agents from all claims, demands, losses, liabilities and expenses (including attorneys' fees) arising out of or in connection with: (i) your use of the Services or services or goods you obtain through the use of the Services ; or (ii) your breach or violation of any of these Terms; or (iii) the use of the Platform for your User Content; OR (IV) YOUR VIOLATION OF THE RIGHTS OF ANY THIRD PARTY INCLUDING THIRD PARTY PROVIDERS.

7. Governing Law; arbitration.

The law governing the terms. Except as provided in these Terms, these Terms shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia alone. The 1980 Vienna Convention on Contracts for the International Sale of Goods (CISG) does not apply to these Terms.

arbitration agreement. Except as provided in this Arbitration Agreement, this Agreement shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia alone, excluding its rules of conflict of laws. The 1980 Vienna Convention on Contracts for the International Sale of Goods (CISG) does not apply to these Terms.

Any disputes, controversies, claims or disputes arising out of or relating to these Services or these Terms, including with respect to their validity, interpretation and enforcement (a "Dispute") shall initially be mandatoryly resolved through settlement procedures. If the aforementioned dispute is not settled within sixty (60) days of submitting a request to settle the dispute, then this dispute must be referred to arbitration and resolved finally and exclusively, and the fact of the existence and content of the mediation and arbitration procedures, including the documents and notes of the claim submitted by the parties, must remain. Correspondence from the mediator, and communications, orders and decisions made by the arbitrator, are strictly confidential and shall not be disclosed to any third party without the express written consent of the other party unless: (i) disclosure to the third party is reasonably required in the course of the conduct of the mediation or arbitration proceedings; and (ii) the third party unconditionally agrees in writing to be bound by the confidentiality obligations set forth in these Terms.

8. Other provisions

Claims of copyright infringement.

Claims of copyright infringement should be sent to the administration of the platform. Please visit the Moalami website https://www.moalimy.com for the specific address and additional information.

notifications.

Our platform may send notices by sending a general notice regarding the Services, by sending an e-mail to your mailing address on file with your account, or by sending a written letter to your address on file with your account. You may send notifications to the Maalami platform through the official channels to communicate with the administration of the Maalami platform.

General Provisions.

You may not assign or transfer ownership of any of these terms, in whole or in part, without the prior approval of the platform. But you agree to give your consent to the platform to enable it to assign or transfer ownership of these Terms in whole or in part, including to: (i) any subsidiary or affiliate; or (ii) an acquirer of the platform, its business, or its assets, or (iii) its successor company in the event of a merger. No joint venture, partnership, employment, or agency relationship will arise between you, Maalami Platform, or any other external service provider as a result of the contract between you and Maalimi Platform, or as a result of the use of the Services.

In the event that any provision of these Terms is determined to be illegal, void or unenforceable in whole or in part and under any law, that provision or part of the provision shall be deemed not to be a part of these Terms without any effect on the legality, validity or enforceability of the remaining provisions of these Terms. . In this case, the parties shall replace the unlawful, invalid or unenforceable provision/part of the unlawful, invalid or unenforceable provision with a legal, valid and enforceable provision/part provided that it has an effect similar, as far as possible, to the unlawful, invalid or unenforceable provision/part unenforceable subject to the content and purpose of these Terms. These Terms constitute the entirety of what has been agreed upon and understood between the two parties in relation to its subject matter, and it supersedes and supersedes all previous and contemporary agreements and undertakings regarding the subject matter. In these Terms, the words “including” and “include” mean “including but not limited to”

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